This is something that keeps happening with IBM’s FTP server.
I was just trying to download this report: Seizing the advantage. When and how to innovate your business model”…
I have to say, this happens all the time on the site.
What’s going on IBM? This is not exactly the best way to win friends and influence prospects.
P.S. – will let you know if I ever get to the document!
UPDATE: Not sure if this is the same document, but I found it on the UK site.
UPDATE #2: Look what I found at Booz >>
UPDATE #3: And this from EY >>
When Rick Berzle and Bill Keyworth asked me to join them to build a site on the topic of Business Service Management, I immediately said yes.
The result is BSMReview.com, a site which seeks to analyze the best and next practices in business service management from a third-party point of view. The experts that Bill has brought to the site are literally a who’s who of the best and most trusted people in the field: Peter Armstrong, Tom Bishop, Malcolm Fry, Israel Gat, Peter McGarahan, Richard Ptak, and Ken Turbitt. And that’s just for the launch. Bill is recruiting more experts even as I write this. I’d like to get David Williams from Gartner and Jean-Pierre Garbani from Forrester involved as well, but they’re behind the iron walls of the analyst-dom.
Bill’s thinking is that business service management covers a series of related topics. See his introduction – The Why & What of Business Service Management for more.
Here’s to the long term success of the site! I’m excited because we are going to be discussing new areas like the future of IT service management as it relates to cloud computing, for example. So this is going to be a learning experience for all involved. Speaking of the cloud, here’s a set of cloud-computing working papers from JSB >>